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You Can’t “Think” Your Way to Inclusion — You Have to Live It

We often hear leaders say, “I treat everyone the same,” or “I just try to be fair.” But what if your definition of “fair” is shaped by a lifetime of only seeing the world through your own lens?

👣 That’s the power — and the limit — of lived experience.

Our lived experience is the combination of everything we’ve seen, heard, and felt across our lives. It influences how we lead, who we empathise with, and what we notice — and don’t.

But here’s the catch: lived experience isn’t just what you personally went through. It includes:
🧬 What you inherited from your family
📺 The narratives passed down through media and culture
🏫 The stories you were never told, and the people you never encountered

This matters because our lived experience forms the baseline of our leadership. It shapes the assumptions we make about:

  • Whose voices we listen to
  • What “normal” looks like
  • Who gets the benefit of the doubt

And when we’re not intentional, it can limit inclusion.

For example:
🤝 Just having a friend, partner, or colleague from a marginalised group doesn’t mean you fully understand their challenges.
🧠 Even people who’ve experienced marginalisation in one form can unknowingly reinforce it in another.

Inclusive leadership means recognising that we all have gaps in our knowledge — and we all need help filling these in.

So what can you do?

✅ Reflect on what you learned growing up about identity, fairness, and difference
✅ Diversify your networks and friendship groups
✅ Stay curious and ask open questions
✅ Accept that your lived experience isn’t the universal truth — and that’s okay

Blogs

Neuroinclusion and intersectionality in the workplace

Inclusion is rarely experienced through a single identity, yet much of how organisations approach it still assumes exactly that. A 2026 narrative review by Calvard and colleagues, brings this into sharp focus....
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Blogs

Rethinking meetings as spaces for inclusion

A 2026 review by Rogelberg and colleagues, synthesises thirty years of research on meeting science and offers a compelling insight. Meetings are not simply operational necessities, they are one of the most influential, and often overlooked, mechanisms through which inclusion is experienced at work....
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Blogs

Not all expertise is what it seems

A recent paper by Mergen and colleagues (2026), published in Organization, introduces a powerful and timely concept: toxic experts. These are individuals who, despite appearing credible, use their perceived expertise to promote misleading or harmful claims, often for personal or commercial gain....
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